Due to differences in light settings and screen displays, the color of the item may vary slightly from the images. The size and weight of our products are measured manually, so there will be errors. The actual size is subject to the real item. We recommend that customers who care about the accuracy of product measurements should not purchase.

Please allow for slight dimensional differences due to manual measurements. Color aberration issues will not be used as a basis for returns or exchanges.

The product is a purely hand-woven item, not mass-produced by machines. Therefore, even the same product may have deviations, with a more unique artistic charm. As the product is sourced from nature, there may be spots, burrs, broken strips, streaks, color differences, uneven edges, tight weaving, uneven surfaces, slight deformation, gaps, etc. These are normal. Please confirm that you can accept these imperfections before purchasing; for returns or exchanges due to such issues, the freight shall be borne by the customer.

This product is hand-made and made of straw. During transportation, it will inevitably be deformed due to extrusion, and some materials may break, which is not a sign of poor quality or damage. After receiving the product, simply clean it before use, and it will not affect normal use. Please confirm that you can accept these situations before purchasing; for returns or exchanges due to such issues, the freight shall be borne by the customer.

Wish you a wonderful online shopping experience!